Privacy Policy

This policy explains what personal information FREELANZAA collects through this website, why we collect it, and what we do with it. We have tried to write it in plain language rather than legal boilerplate.

Who we are

FREELANZAA is a digital marketing and creative agency based in Karachi, Sindh, Pakistan. For any question about this policy or your data, contact us at info@freelanzaa.com.

What we collect

We only collect information you choose to give us. Specifically, when you submit the enquiry form on our contact page, we collect:

• Your name
• Your email address
• Your business name, if you provide it
• Your phone or WhatsApp number, if you provide it
• The services you indicated interest in
• The budget range you selected, if any
• The message you wrote

If you contact us by email, WhatsApp or telephone instead, we hold whatever information you include in that conversation.

What we do not collect

This website does not use analytics software, advertising pixels, or third-party tracking of any kind. It does not set cookies. We do not build profiles of visitors, and we cannot identify you unless you contact us.

If this changes — for example if we add website analytics — we will update this policy and the cookie policy before doing so.

Why we use your information

We use the information you give us to:

• Reply to your enquiry
• Understand what you need so our response is useful
• Prepare a proposal, if you ask for one
• Communicate with you about a project we are working on together

We do not use your details for unsolicited marketing, and we do not add you to a mailing list because you sent an enquiry.

Who we share it with

We do not sell, rent or trade your personal information. We share it only where necessary to run the business — for example with the email provider that delivers our messages, or with a service provider working on your project under a confidentiality obligation.

We may disclose information if we are legally required to do so.

How long we keep it

We keep enquiry correspondence for as long as it is useful for the business relationship, and then delete it. If you ask us to delete your information sooner, we will do so unless we are legally required to keep it.

How we protect it

The website is served over HTTPS. We limit access to enquiry correspondence to people who need it, and we do not store payment card details or government identification through this website.

No system is perfectly secure, and we will not claim otherwise. We take reasonable measures appropriate to the sensitivity of the information we hold.

Your rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop contacting you

Email info@freelanzaa.com and we will action it. Depending on where you live, you may have additional statutory rights, including under the UK and EU General Data Protection Regulation if you are located in those jurisdictions.

Links to other websites

Our site links to external websites, including our profiles on LinkedIn, Instagram, Facebook and WhatsApp. Those services have their own privacy policies and we are not responsible for their practices.

Children

This website is intended for businesses. We do not knowingly collect information from children.

Changes to this policy

If we change how we handle personal information, we will update this page and change the "last updated" date above.

Contact

Questions about this policy, or about your information, go to info@freelanzaa.com.